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Refund Policy

CBDACASA.ES works rigorously with high quality standards, for the satisfaction of our users.

Therefore, as a user and consumer, you have 14 calendar days - from the day the order is received - to withdraw from the contract entered into between us and request the return of the ordered products; After this period, returns will not be accepted.

To return an order, please contact us through the contact page, with the order number informing of your decision to withdraw and, once you have received a confirmation email from CBDACASA.ES , you can return the products to the indicated address.

The items must be returned, under the responsibility of the user, new and in the conditions in which they were delivered, without having opened the package. The user must keep the receipt as proof of shipment.

Once the integrity of the returned product has been verified, we will proceed to refund the amount of the order, to the user's bank account, within a maximum period of 7 days.